wayhowThe receptionist that never puts anyone on hold.
Sylo answers your phone, texts, WhatsApp, and website. It books the table, flags the allergy, sends the confirmation, and hands you a transcript with a confidence score on every turn. Purpose-built for restaurants and service businesses where a missed call is a lost customer.
Meet customers where they are. Remember them everywhere.
Phone
Natural voice, your greeting, your rules, answered in under two seconds with recordings and transcripts on every call.
SMS
"Can I move Friday 7 to 7:30?" Handled, with the table updated and the guest notified. No app required on either side.
Menu questions, dietary requests, and bookings on the channel your customers already open every day.
Web widget
Answers from your own knowledge base with citations. It is the same widget answering questions on this site right now.
Not a black box. A paper trail.
Every conversation becomes a record you can audit: what was said, what Sylo did, how confident it was, and which knowledge it cited. When something needs a human, it escalates with the context attached.
Built to be accountable.
AI that speaks to your customers must be held to a higher standard. Sylo is engineered for that standard from the first turn.
Guests always know it's AI
Sylo introduces itself as your AI assistant at the start of every conversation, clearly and in your brand's voice.
Consent handled per region
Two-party consent prompts where required, with configurable recording retention.
Every answer shows its work
Per-turn confidence scoring and knowledge-base citations, so you can verify what your AI told a customer, and why.
Live in three steps.
Configure your persona
Name, greeting, tone, and escalation rules, so Sylo sounds like your business rather than a robot reading a script.
Load your knowledge
Hours, menu, policies, FAQs. Sylo answers from your knowledge base and cites what it used.
Test, then go live
Hear it answer in the sandbox before a single customer does. Flip the switch when it sounds right.